🚀 Having your first beta customer try out your product is an exhilarating experience! 😍 It’s a validation of all the hard work you’ve put in. But what happens when your product fails in the most basic ways? 😔 It’s a humbling experience that grounds you in many ways.
This happened to me with Amplifeed this week.
New user onboarding is a problem that gets more and more complex as the product functionality grows. Yet, it’s the problem that gets less and less attention as teams go deep into solving specific use cases.
I am learning firsthand, why it’s important to prioritize onboarding and make it a seamless experience for your users. You might be building this awesome fancy feature in the product but what if users can’t even get to it?